{"id":59053,"date":"2024-10-27T23:56:00","date_gmt":"2024-10-27T15:56:00","guid":{"rendered":"https:\/\/www.granitefirm.com\/blog\/?p=59053"},"modified":"2025-03-05T08:22:35","modified_gmt":"2025-03-05T00:22:35","slug":"%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84","status":"publish","type":"post","link":"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/","title":{"rendered":"\u8fd1\u5341\u5e74\u80a1\u50f9\u8868\u73fe\u6700\u4f73\u7684\u4f01\u696d\u5de5\u4f5c\u6d41\u7a0b\u5546ServiceNow\u662f\u5982\u4f55\u8cfa\u9322\u7684\uff1f"},"content":{"rendered":"\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"\u986f\u793a\/\u96b1\u85cf\u5167\u5bb9\u76ee\u9304\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #ffffff;color:#ffffff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #ffffff;color:#ffffff\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E4%BC%81%E6%A5%AD%E4%BB%8B%E7%B4%B9\" >\u4f01\u696d\u4ecb\u7d39<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E7%B0%A1%E4%BB%8B\" >\u7c21\u4ecb<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E5%85%AC%E5%8F%B8%E5%89%B5%E7%AB%8B\" >\u516c\u53f8\u5275\u7acb<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E9%A6%96%E6%AC%A1%E5%85%AC%E9%96%8B%E7%99%BC%E8%A1%8C\" >\u9996\u6b21\u516c\u958b\u767c\u884c<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E7%94%A2%E5%93%81%E5%92%8C%E7%87%9F%E9%81%8B\" >\u7522\u54c1\u548c\u71df\u904b<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E7%94%A2%E5%93%81\" >\u7522\u54c1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E4%BA%BA%E5%B7%A5%E6%99%BA%E6%85%A7%E6%95%B4%E5%90%88%E7%AD%96%E7%95%A5\" 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href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E7%87%9F%E9%81%8B%E8%A1%A8%E7%8F%BE\" >\u71df\u904b\u8868\u73fe<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#2024%E5%B9%B4%E7%AC%AC%E4%B8%89%E5%AD%A3%E7%B5%90%E6%9E%9C\" >2024\u5e74\u7b2c\u4e09\u5b63\u7d50\u679c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E7%AC%AC%E4%B8%89%E5%AD%A3%E4%BA%AE%E9%BB%9E\" >\u7b2c\u4e09\u5b63\u4eae\u9ede<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#2024%E5%B9%B4%E7%9A%84%E5%B1%95%E6%9C%9B\" >2024\u5e74\u7684\u5c55\u671b<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E5%89%8D%E6%99%AF\" >\u524d\u666f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E7%94%A2%E6%A5%AD%E5%89%8D%E6%99%AF\" >\u7522\u696d\u524d\u666f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#2025%E5%B9%B4%E7%9A%84%E5%B1%95%E6%9C%9B\" >2025\u5e74\u7684\u5c55\u671b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E5%80%BC%E5%BE%97%E6%8A%95%E8%B3%87%E7%9A%84%E5%B9%BE%E5%80%8B%E7%90%86%E7%94%B1\" >\u503c\u5f97\u6295\u8cc7\u7684\u5e7e\u500b\u7406\u7531<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E8%A8%82%E9%96%B1%E6%A8%A1%E5%BC%8F\" >\u8a02\u95b1\u6a21\u5f0f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E5%B7%A5%E4%BD%9C%E6%B5%81%E7%A8%8B%E7%9A%84%E9%A0%98%E5%85%88%E8%80%85\" >\u5de5\u4f5c\u6d41\u7a0b\u7684\u9818\u5148\u8005<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E9%81%8E%E5%8E%BB%E8%A1%A8%E7%8F%BE%E5%84%AA%E7%95%B0\" >\u904e\u53bb\u8868\u73fe\u512a\u7570<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E8%B3%87%E6%9C%AC%E5%B8%82%E5%A0%B4%E7%9A%84%E8%A1%A8%E7%8F%BE\" >\u8cc7\u672c\u5e02\u5834\u7684\u8868\u73fe<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E4%BC%81%E6%A5%AD%E4%BC%B0%E5%80%BC\" >\u4f01\u696d\u4f30\u503c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E8%82%A1%E5%83%B9%E8%A1%A8%E7%8F%BE\" >\u80a1\u50f9\u8868\u73fe<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E7%B5%90%E8%AB%96\" >\u7d50\u8ad6<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/#%E7%9B%B8%E9%97%9C%E6%96%87%E7%AB%A0\" >\u76f8\u95dc\u6587\u7ae0<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BC%81%E6%A5%AD%E4%BB%8B%E7%B4%B9\"><\/span>\u4f01\u696d\u4ecb\u7d39<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%B0%A1%E4%BB%8B\"><\/span>\u7c21\u4ecb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.servicenow.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">ServiceNow\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aNOW\uff09<\/a>\u662f\u4e00\u5bb6\u4f4d\u5c08\u6ce8\u65bc\u958b\u767c\u96f2\u7aef\u904b\u7b97\u5e73\u53f0\u4f86\u5e6b\u52a9\u516c\u53f8\u7ba1\u7406\u4f01\u696d\u71df\u904b\u7684\u6578\u4f4d\u5de5\u4f5c\u6d41\u7a0b\u7684\u8edf\u9ad4\u516c\u53f8\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%85%AC%E5%8F%B8%E5%89%B5%E7%AB%8B\"><\/span>\u516c\u53f8\u5275\u7acb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ServiceNow \u65bc 2003 \u5e74\u7531Fred Luddy\u5275\u7acb\uff0c\u7576\u6642\u540d\u70ba Glidesoft, Inc.\uff0c2006\u5e74\uff0c\u516c\u53f8\u66f4\u540d\u70baService-Now.com\u30022007\u5e74\u4e5f\u662f\u516c\u53f8\u300c\u73fe\u91d1\u6d41\u8f49\u6b63\u300d\u7684\u7b2c\u4e00\u5e74\u3002\u516c\u53f8\u7d04\u670930%\u7684\u71df\u6536\u4f86\u81ea\u7f8e\u570b\u5883\u5916\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%A6%96%E6%AC%A1%E5%85%AC%E9%96%8B%E7%99%BC%E8%A1%8C\"><\/span>\u9996\u6b21\u516c\u958b\u767c\u884c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ServiceNow\u65bc2012\u5e746\u670829\u65e5\u4ee5\u6bcf\u80a1 18 \u7f8e\u5143\u7684\u50f9\u683c\u4e0a\u5e02\u30022023\u5e746\u6708\uff0cServiceNow \u8e8b\u8eab\u8ca1\u5bcc500\u5927\u4f01\u696d\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%94%A2%E5%93%81%E5%92%8C%E7%87%9F%E9%81%8B\"><\/span>\u7522\u54c1\u548c\u71df\u904b<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%94%A2%E5%93%81\"><\/span>\u7522\u54c1<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ServiceNow \u662f\u4e00\u500b\u5e73\u53f0\u5373\u670d\u52d9\uff08Platform as Service\uff09\uff0c\u57f7\u884c\u4f01\u696d\u548c\u6280\u8853\u7ba1\u7406\u652f\u63f4\u7cfb\u7d71\uff0c\u4f8b\u5982IT \u670d\u52d9\u7ba1\u7406\u548c\u670d\u52d9\u53f0\u529f\u80fd\u3002\u6838\u5fc3\u696d\u52d9\u570d\u7e5e\u8457\u4e8b\u4ef6\u3001\u554f\u984c\u3001\u548c\u8b8a\u52d5\u7b49IT \u71df\u904b\u4e8b\u4ef6\u7684\u7ba1\u7406\u3002<\/p>\n\n\n\n<p>\u5c0d\u4f01\u696d\u5ba2\u6236\u4f86\u8aaa\uff0cServiceNow\u92b7\u552e\u7684\u89e3\u6c7a\u65b9\u6848\u4e3b\u8981\u5305\u62ec\u4e86\u5ba2\u6236\u670d\u52d9\u8edf\u9ad4\u3001\u4eba\u529b<br>\u8cc7\u6e90\u3001\u5b89\u5168\u6027\u3001\u5de5\u4f5c\u6d41\u7a0b\u7b49\u6240\u6709\u4f01\u696d\u90fd\u6703\u7528\u5230\u7684\u529f\u80fd\u3002<\/p>\n\n\n\n<p>\u6536\u8cbb\u6a21\u5f0f\u662f\u4ee5\u6bcf\u500b\u7528\u6236\u6bcf\u6708\u4f86\u8a08\u50f9\uff0c\u8a08\u8cbb\u5f9e100 \u7f8e\u5143\u8d77\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E5%B7%A5%E6%99%BA%E6%85%A7%E6%95%B4%E5%90%88%E7%AD%96%E7%95%A5\"><\/span>\u4eba\u5de5\u667a\u6167\u6574\u5408\u7b56\u7565<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ServiceNow \u4ee5\u5176\u96f2\u7aef\u904b\u7b97\u5e73\u53f0\u800c\u805e\u540d\uff0c\u8a72\u5e73\u53f0\u53ef\u5354\u52a9\u4f01\u696d\u5be6\u73fe\u71df\u904b\u81ea\u52d5\u5316\u3001\u7ba1\u7406\u6578\u4f4d\u5de5\u4f5c\u6d41\u7a0b\u548c\u9ad8\u6548\u5275\u65b0\u3002 Now Platform\u662f\u516c\u53f8\u7684\u65d7\u8266\u7522\u54c1\uff0c\u4f7f\u4f01\u696d\u80fd\u5920\u5229\u7528\u5d4c\u5165\u5f0f\u4eba\u5de5\u667a\u6167\u548c\u6a5f\u5668\u5b78\u7fd2\u6280\u8853\u4f86\u7c21\u5316\u6d41\u7a0b\u4e26\u63d0\u9ad8\u751f\u7522\u529b\u3002 ServiceNow \u7684\u7b56\u7565\u91cd\u9ede\u662f\u63a8\u52d5\u4eba\u5de5\u667a\u6167\u6574\u5408\u4e26\u5efa\u7acb\u5408\u4f5c\u5925\u4f34\u95dc\u4fc2\uff0c\u4ee5\u64f4\u5927\u80fd\u529b\u548c\u5e02\u5834\u8986\u84cb\u7bc4\u570d\u3002 ServiceNow \u7b56\u7565\u7684\u95dc\u9375\u662f\u5c0d\u4eba\u5de5\u667a\u6167\u548c\u6a5f\u5668\u5b78\u7fd2\u8a08\u5283\u7684\u627f\u8afe\uff0c\u5e73\u53f0 Xanadu \u7684\u767c\u5e03\u6a19\u8a8c\u8457\u529f\u80fd\u7684\u5be6\u8cea\u98db\u8e8d\u3002<\/p>\n\n\n\n<p>\u7ba1\u7406\u5c64\u7e7c\u7e8c\u95dc\u6ce8\u4eba\u5de5\u667a\u6167\u958b\u767c\u548c\u6230\u7565\u5408\u4f5c\u5925\u4f34\u95dc\u4fc2\uff0c\u4ee5\u63a8\u52d5\u6210\u9577\u3002\u6295\u8cc7\u8005\u61c9\u95dc\u6ce8 ServiceNow \u5982\u4f55\u5229\u7528\u5176\u6280\u8853\u9032\u6b65\u548c\u5408\u4f5c\u5925\u4f34\u95dc\u4fc2\uff0c\u4ee5\u53ca\u5982\u4f55\u61c9\u5c0d\u6f5b\u5728\u7684\u884c\u696d\u6311\u6230\u3002\u96a8\u8457ServiceNow\u589e\u5f37\u5176\u5275\u65b0\u80fd\u529b\uff0c\u64f4\u5927\u5e02\u5834\u4efd\u984d\u7684\u96c4\u5fc3\u4ecd\u7136\u662f\u4e00\u500b\u91cd\u9ede\u3002<\/p>\n\n\n\n<p>\u7b56\u7565\u5925\u4f34\u95dc\u4fc2\u662f\u7126\u9ede\uff0c\u5305\u62ec\u8207\u8f1d\u9054\u3001\u897f\u9580\u5b50\u3001\u548cZoom Video Communications\u7684\u91cd\u5927\u5408\u4f5c\uff0c\u9019\u52a0\u5f37\u4e86\u5c16\u7aef\u4eba\u5de5\u667a\u6167\u89e3\u6c7a\u65b9\u6848\u7684\u6574\u5408\u3002\u9019\u4e9b\u806f\u76df\u589e\u5f37\u4e86 ServiceNow \u8de8\u7522\u696d\u63d0\u4f9b\u8f49\u578b\u50f9\u503c\u7684\u80fd\u529b\uff0c\u589e\u5f37\u4e86\u5176\u7522\u54c1\u4f9b\u61c9\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BD%B5%E8%B3%BC\"><\/span>\u4f75\u8cfc<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ServiceNow\u6210\u7acb\u4ee5\u4f86\uff0c\u4e00\u76f4\u6301\u7e8c\u9032\u884c\u4e0d\u9593\u65b7\u768420\u591a\u4ef6\u4f75\u8cfc\u6848\uff0c\u85c9\u6b64\u5f37\u5316\u516c\u53f8\u6240\u63d0\u4f9b\u7684\u5e73\u53f0\u7684\u4f9b\u80fd\uff0c\u4e26\u64f4\u5927\u5ba2\u6236\u7fa4\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%AB%B6%E7%88%AD%E5%B0%8D%E6%89%8B\"><\/span>\u7af6\u722d\u5c0d\u624b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u7531\u65bcServiceNow\u7684\u89e3\u6c7a\u65b9\u6848\u5305\u62ec\u4e86\u4f01\u696d\u6240\u9700\u7684\u4e3b\u8981\u529f\u80fd\uff0c\u56e0\u6b64\u5e7e\u4e4e\u6240\u6709\u4f01\u696d\u8edf\u9ad4\u5546\u90fd\u662f\u5b83\u7684\u5c0d\u624b\uff0c\u4e0b\u9762\u6240\u5217\u7684\u5c31\u662fServiceNow\u7684\u4e3b\u8981\u5c0d\u624b\u3002<\/p>\n\n\n\n<p>KKR\u65d7\u4e0b\u7684BMC\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aKKR\uff09\u3001\u5fae\u8edf\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aMSFT\uff09\u3001IBM\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aIBM\uff09\u3001Atlassian\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aTEAM\uff09\u3001SAP\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aSAP\uff09\u3001\u535a\u901a\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aAVGO\uff09\u3001\u8cfd\u5bcc\u6642\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aCRM\uff09\u3001\u7532\u9aa8\u6587\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aORCL\uff09\u3001\u601d\u79d1\u65d7\u4e0b\u7684Splunk\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aCSCO\uff09\u3001Monday.com\uff08\u7f8e\u80a1\u4ee3\u78bc\uff1aMNDY\uff09\u7b49\u70ba\u8f03\u5e02\u5834\u4e0a\u8f03\u5927\u578b\u548c\u77e5\u540d\u7684\u8edf\u9ad4\u4f01\u696d\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%87%9F%E9%81%8B%E8%A1%A8%E7%8F%BE\"><\/span>\u71df\u904b\u8868\u73fe<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2024%E5%B9%B4%E7%AC%AC%E4%B8%89%E5%AD%A3%E7%B5%90%E6%9E%9C\"><\/span>2024\u5e74\u7b2c\u4e09\u5b63\u7d50\u679c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ServiceNow\u65bc 10 \u6708 23 \u65e5\u661f\u671f\u4e09\u516c\u4f48\u4e86\u7b2c\u4e09\u5b63\u6536\u76ca\uff0c\u5176\u71df\u6536\u548c\u5229\u6f64\u5747\u8d85\u51fa\u4e86\u5206\u6790\u5e2b\u7684\u9810\u671f\u3002<\/p>\n\n\n\n<p>ServiceNow \u516c\u4f48\u7684\u8a02\u95b1\u6536\u5165\u70ba 27.2 \u5104\u7f8e\u5143\uff0c\u8f03\u53bb\u5e74\u540c\u671f\u6210\u9577 23%\u3002 ServiceNow \u516c\u4f48\u7684 GAAP \u71df\u904b\u6536\u5165\u70ba 4.18 \u5104\u7f8e\u5143\uff0c\u8f03 2023 \u5e74\u7b2c\u4e09\u5b63\u6210\u9577 81%\uff0c\u8abf\u6574\u5f8c\u71df\u904b\u5229\u6f64\u7387\u4e0a\u5347\u81f3 31%\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%AC%AC%E4%B8%89%E5%AD%A3%E4%BA%AE%E9%BB%9E\"><\/span>\u7b2c\u4e09\u5b63\u4eae\u9ede<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u96d6\u7136ServiceNow\u7684\u71df\u6536\u6307\u6a19\u5e74\u589e\u5169\u4f4d\u6578\uff0c\u4f46\u5176\u8a02\u95b1\u670d\u52d9\u6bdb\u5229\u9054\u523022.2\u5104\u7f8e\u5143\uff0cGAAP\u5229\u6f64\u7387\u70ba82%\uff0c\u51f8\u986f\u4e86\u6709\u6548\u7684\u6210\u672c\u63a7\u5236\u3002<\/p>\n\n\n\n<p>ServiceNow \u53d6\u5f97\u4e86\u986f\u8457\u7684\u5546\u696d\u6210\u529f\uff0c\u5176\u4e2d\u5305\u62ec 15 \u7b46\u5e74\u5ea6\u5408\u7d04\u50f9\u503c (ACV) \u8d85\u904e 500 \u842c\u7f8e\u5143\u7684\u91cd\u5927\u4ea4\u6613\uff0c\u540c\u6bd4\u589e\u9577 50%\u3002\u64c1\u6709\u8d85\u904e 100 \u842c\u7f8e\u5143 ACV \u7684\u5ba2\u6236\u7fa4\u589e\u52a0\u4e86 14%\uff0c\u9019\u5f37\u8abf\u4e86\u6210\u529f\u7684\u5ba2\u6236\u7372\u53d6\u548c\u4fdd\u7559\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2024%E5%B9%B4%E7%9A%84%E5%B1%95%E6%9C%9B\"><\/span>2024\u5e74\u7684\u5c55\u671b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ServiceNow \u5c07 2024 \u5e74\u5168\u5e74\u8a02\u95b1\u6536\u5165\u6307\u5f15\u4e0a\u8abf\u81f3 106.55 \u5104\u7f8e\u5143\u81f3 106.6 \u5104\u7f8e\u5143\uff08\u5f9e 105.75 \u5104\u7f8e\u5143\u5347\u81f3 105.85 \u5104\u7f8e\u5143\uff09\uff0c\u9019\u53cd\u6620\u51fa\u4fe1\u5fc3\u7684\u589e\u5f37\u3002\u5b83\u9084\u8868\u660e\uff0c\u5728 Now \u5e73\u53f0\u53ca\u5176\u4eba\u5de5\u667a\u6167\u7522\u54c1\u7684\u652f\u63f4\u4e0b\uff0c\u52e2\u982d\u5f37\u52c1\u3002 29.5% \u7684\u975e GAAP \u71df\u904b\u5229\u6f64\u7387\u524d\u666f\u51f8\u986f\u4e86\u5176\u6548\u7387\u8209\u63aa\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%89%8D%E6%99%AF\"><\/span>\u524d\u666f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%94%A2%E6%A5%AD%E5%89%8D%E6%99%AF\"><\/span>\u7522\u696d\u524d\u666f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u8a72\u80a1\u770b\u8d77\u4f86\u5df2\u7d93\u5f88\u6602\u8cb4\uff0c\u8457\u4f01\u696d\u5c0b\u6c42\u63d0\u9ad8\u54e1\u5de5\u751f\u7522\u529b\u7684\u65b9\u6cd5\uff0cServiceNow \u7684\u8edf\u9ad4\u9700\u6c42\u91cf\u5f88\u5927\u3002\u7136\u800c\uff0c\u8a72\u80a1\u7684\u9ad8\u672c\u76ca\u6bd4\u5df2\u7d93\u5e36\u4f86\u4e86\u5f88\u5927\u7684\u6210\u9577\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2025%E5%B9%B4%E7%9A%84%E5%B1%95%E6%9C%9B\"><\/span>2025\u5e74\u7684\u5c55\u671b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u6839\u64da2025\u5e74\u7372\u5229\u9810\u6e2c\uff0c\u8a72\u80a1\u76ee\u524d\u7684\u9810\u671f\u672c\u76ca\u6bd4\u70ba 55.5 \u500d\u3002\u5373\u4f7f\u76f8\u5c0d\u65bc ServiceNow \u7684\u6f5b\u5728\u6210\u9577\u800c\u8a00\uff0c\u9019\u4e5f\u662f\u6602\u8cb4\u7684\u3002ServiceNow \u7b2c\u4e8c\u5b63\u5ea6\uff0c\u8a02\u95b1\u71df\u6536\u5e74\u589e 23%\u3002\u516c\u53f8\u9810\u8a08\u5168\u5e74\u71df\u6536\u548c\u81ea\u7531\u73fe\u91d1\u6d41\u5c07\u5206\u5225\u6210\u957722%\u548c31%\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%80%BC%E5%BE%97%E6%8A%95%E8%B3%87%E7%9A%84%E5%B9%BE%E5%80%8B%E7%90%86%E7%94%B1\"><\/span>\u503c\u5f97\u6295\u8cc7\u7684\u5e7e\u500b\u7406\u7531<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u6709\u5e7e\u500b\u7406\u7531\u8b49\u660e\u652f\u4ed8\u6ea2\u50f9\u8cfc\u8cb7\u80a1\u7968\u662f\u5408\u7406\u7684\uff0c\u4ee5\u53ca\u70ba\u4ec0\u9ebc\u5b83\u5011\u53ef\u80fd\u6703\u9054\u5230\u5206\u6790\u5e2b\u7684\u50f9\u683c\u76ee\u6a19\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%A8%82%E9%96%B1%E6%A8%A1%E5%BC%8F\"><\/span>\u8a02\u95b1\u6a21\u5f0f<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p> ServiceNow \u53d7\u76ca\u65bc\u57fa\u65bc\u8a02\u95b1\u7684\u696d\u52d9\u6a21\u5f0f\uff0c\u5b83\u5c07\u8a02\u95b1\u6536\u5165\u4ee530%\u7684\u9ad8\u5229\u6f64\u8f49\u5316\u70ba\u81ea\u7531\u73fe\u91d1\u6d41\u3002\u5177\u6709\u7d93\u5e38\u6027\u6536\u5165\u7684\u9ad8\u5229\u6f64\u4f01\u696d\u901a\u5e38\u6703\u7372\u5f97\u6ea2\u50f9\u4f30\u503c\u3002<\/p>\n\n\n\n<p>\u8fd1\u5e74\u4f86\uff0c\u96a8\u8457\u5b8f\u89c0\u7d93\u6fdf\u9006\u98a8\u52a0\u5287\uff0c\u8a31\u591a\u96f2\u7aef\u8edf\u9ad4\u516c\u53f8\u9677\u5165\u56f0\u5883\u3002\u7136\u800c\uff0cServiceNow\u7684\u653e\u7de9\u7a0b\u5ea6\u537b\u8f03\u8f15\uff0c\u9019\u5c31\u8b49\u660e\u4e86ServiceNow\u7684\u80fd\u8010\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%B7%A5%E4%BD%9C%E6%B5%81%E7%A8%8B%E7%9A%84%E9%A0%98%E5%85%88%E8%80%85\"><\/span>\u5de5\u4f5c\u6d41\u7a0b\u7684\u9818\u5148\u8005<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>ServiceNow\u88ab\u8a8d\u70ba\u662f\u5de5\u4f5c\u6d41\u7a0b\u7ba1\u7406\u8edf\u9ad4\u4e2d\u7684\u9818\u5148\u8005\uff0c\u4f01\u696d\u96e2\u4e0d\u958b\u5b83\u3002ServiceNow \u9810\u8a08\u5176\u8fd1\u671f\u6210\u9577\u5c07\u53d7\u5230\u65b0\u7684\u653f\u5e9c\u5408\u7d04\u548c Now Assist \u751f\u6210\u4eba\u5de5\u667a\u6167\u5de5\u5177\u7684\u4e0d\u65b7\u4f7f\u7528\u7684\u63a8\u52d5\uff0c\u4f5c\u70ba\u696d\u52d9\u8f49\u578b\u7684\u4eba\u5de5\u667a\u6167\u5e73\u53f0\u7684\u76f8\u95dc\u6027\u71df\u6536\u6b63\u5728\u5927\u5e45\u5ea6\u5730\u589e\u52a0\u3002<\/p>\n\n\n\n<p>\u5c24\u5176\u662f ServiceNow\u76ee\u524d\u900f\u904e\u5fae\u8edf\u7684Copilot \u63d0\u4f9b\u4e86\u516c\u53f8\u7684Now Assist\u7522\u54c1\u3002\u7b2c\u4e8c\u5b63\u5ea6\uff0cServiceNow\u7684Now Assist \u7c3d\u7f72\u4e8611\u7b46\u4ea4\u6613\uff0c\u6bcf\u7b46\u4ea4\u6613\u7684\u50f9\u503c\u90fd\u8d85\u904e100\u842c\u7f8e\u5143\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%81%8E%E5%8E%BB%E8%A1%A8%E7%8F%BE%E5%84%AA%E7%95%B0\"><\/span>\u904e\u53bb\u8868\u73fe\u512a\u7570<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u904e\u53bb\u4e94\u5e74\u5167\uff0cServiceNow\u7684\u9060\u671f\u672c\u76ca\u6bd4\u4f30\u503c\u500d\u6578\u6700\u4f4e\u5e73\u5747\u81f326\u500d\uff0c\u6700\u9ad8\u5e73\u5747\u81f395\u500d\u3002\u50cfServiceNow\u80fd\u7dad\u6301\u9ad8\u65bc\u5e73\u5747\u6210\u9577\u7684\u516c\u53f8\u7684\u80a1\u50f9\u53ef\u80fd\u591a\u5e74\u4f86\u770b\u8d77\u4f86\u50f9\u683c\u6602\u8cb4\uff0c\u4f46\u5176\u8868\u73fe\u4ecd\u7e7c\u7e8c\u8dd1\u8d0f\u5927\u76e4\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%B3%87%E6%9C%AC%E5%B8%82%E5%A0%B4%E7%9A%84%E8%A1%A8%E7%8F%BE\"><\/span>\u8cc7\u672c\u5e02\u5834\u7684\u8868\u73fe<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BC%81%E6%A5%AD%E4%BC%B0%E5%80%BC\"><\/span>\u4f01\u696d\u4f30\u503c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u622a\u81f32024\u5e7410\u670823\u65e5\u70ba\u6b62\uff0cServiceNow\u7684\u5e02\u503c\u70ba1869.8\u5104\u7f8e\u91d1\uff0c\u672c\u76ca\u6bd4\u70ba164\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%82%A1%E5%83%B9%E8%A1%A8%E7%8F%BE\"><\/span>\u80a1\u50f9\u8868\u73fe<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u622a\u81f32024\u5e7410\u670823\u65e5\u70ba\u6b62\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>2012\u5e746\u670829\u65e5\u516c\u53f8\u4e0a\u5e02\u4ee5\u4f86\uff0c13\u5e74\u4f86\uff0c\u80a1\u50f9\u4e0a\u6f32\u4e863,589.76%\u3002<\/li>\n\n\n\n<li>\u904e\u53bb\u4e94\u5e74\uff0c\u516c\u53f8\u80a1\u50f9\u4e0a\u6f32\u4e86276.29%\u3002<\/li>\n\n\n\n<li>\u904e\u53bb\u4e00\u5e74\uff0c\u516c\u53f8\u80a1\u50f9\u4e0a\u6f32\u4e8663.73%\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u9019\u6a23\u5b50\u7684\u8868\u73fe\uff0c\u5728\u7f8e\u80a1\u5927\u578b\u8edf\u9ad4\u4e0a\u5e02\u4f01\u696d\u4e2d\uff0c\u5c31\u6211\u6240\u8ffd\u8e64\u7684\u80a1\u7968\u4e2d\uff0c\u8868\u73fe\u61c9\u6392\u5f97\u4e0a\u524d\u5e7e\u540d\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%B5%90%E8%AB%96\"><\/span>\u7d50\u8ad6<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>ServiceNow \u7684\u80a1\u50f9\u4e26\u4e0d\u4fbf\u5b9c\uff0c\u5176\u9060\u671f\u672c\u76ca\u6bd4\u4e00\u76f4\u4f4d\u65bc\u9ad8\u4f4d\uff0c\u4f46\u4ecd\u6709\u5f88\u5927\u7684\u6210\u9577\u7a7a\u9593\u3002\u9810\u8a08\u52302026 \u5e74\u5c07\u7522\u751f\u81f3\u5c11150 \u5104\u7f8e\u5143\u7684\u8a02\u95b1\u6536\u5165\uff0c\u9019\u8868\u793a\u5f9e2023 \u5e74\u958b\u59cb\u7684\u8907\u5408\u5e74\u589e\u9577\u7387\u6703\u9054\u523020%\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.granitefirm.com\/blog\/wp-content\/uploads\/2024\/10\/ServiceNow.jpg\" alt=\"ServiceNow\" class=\"wp-image-59064\" width=\"293\" height=\"44\"\/><figcaption class=\"wp-element-caption\">credit: ServiceNow<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%9B%B8%E9%97%9C%E6%96%87%E7%AB%A0\"><\/span>\u76f8\u95dc\u6587\u7ae0<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/10\/27\/%e4%bc%81%e6%a5%ad%e5%b7%a5%e4%bd%9c%e6%b5%81%e7%a8%8b%e5%95%86servicenow%e6%98%af%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2%e7%9a%84\/\">\u8fd1\u5341\u5e74\u80a1\u50f9\u8868\u73fe\u6700\u4f73\u7684\u4f01\u696d\u5de5\u4f5c\u6d41\u7a0b\u5546ServiceNow\u662f\u5982\u4f55\u8cfa\u9322\u7684\uff1f<\/a>\u300b<\/li>\n\n\n\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2025\/02\/12\/%e4%b8%ad%e5%9c%8b%e4%ba%ba%e5%b7%a5%e6%99%ba%e6%85%a7%e7%9a%84%e9%80%b2%e5%b1%95%e5%92%8c%e9%a0%82%e5%b0%96%e7%9a%84%e4%bc%81%e6%a5%ad\/\">\u4e2d\u570b\u4eba\u5de5\u667a\u6167\u7684\u9032\u5c55\u548c\u9802\u5c16\u7684\u4f01\u696d<\/a>\u300b<\/li>\n\n\n\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2025\/02\/08\/%e6%b7%b1%e5%ba%a6%e6%b1%82%e7%b4%a2deepseek%e5%b0%8d%e5%85%a8%e7%90%83%e7%9a%84%e5%bd%b1%e9%9f%bf\/\">\u6df1\u5ea6\u6c42\u7d22\uff08DeepSeek\uff09\u5c0d\u5168\u7403AI\u548c\u80a1\u5e02\u6240\u9020\u6210\u7684\u885d\u64ca<\/a>\u300b<\/li>\n\n\n\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2025\/02\/02\/%e4%ba%ba%e5%b7%a5%e6%99%ba%e6%85%a7%e4%bb%a3%e7%90%86ai-agent%e6%98%af%e8%bb%9f%e9%ab%94%e7%94%a2%e6%a5%ad%e7%9a%84%e4%b8%8b%e4%b8%80%e6%b3%a2%e8%b6%a8%e5%8b%a2\/\">\u4eba\u5de5\u667a\u6167\u4ee3\u7406\uff08AI Agent\uff09\u6703\u662f\u8edf\u9ad4\u7522\u696d\u7684\u4e0b\u4e00\u6ce2\u8da8\u52e2<\/a>\u300b<\/li>\n\n\n\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2025\/02\/26\/%e6%b7%b1%e5%85%a5%e6%8e%a2%e8%a8%8e%e4%ba%ba%e5%b7%a5%e6%99%ba%e6%85%a7%e8%aa%9e%e9%9f%b3%e7%ac%ac%e4%b8%80%e8%82%a1soundhound\/\">\u6df1\u5165\u63a2\u8a0e\u4eba\u5de5\u667a\u6167\u8a9e\u97f3\u7b2c\u4e00\u80a1SoundHound<\/a>\u300b<\/li>\n\n\n\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/11\/23\/%e9%9b%b2%e7%ab%af%e5%8e%9f%e7%94%9f%e7%9a%84%e6%96%87%e4%bb%b6%e8%b3%87%e6%96%99%e5%ba%abmongodb%e5%a6%82%e4%bd%95%e8%b3%ba%e9%8c%a2\/\">\u96f2\u7aef\u539f\u751f\u7684\u6587\u4ef6\u8cc7\u6599\u5eabMongoDB\u5982\u4f55\u8cfa\u9322\uff1f<\/a>\u300b<\/li>\n\n\n\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2021\/06\/07\/%e5%be%ae%e8%bb%9f%e9%9d%a0%e4%bb%80%e9%ba%bc%e5%9c%a8%e8%b3%ba%e9%8c%a2%ef%bc%9f%e6%9c%aa%e4%be%86%e6%9c%83%e4%bd%95%e5%8e%bb%e4%bd%95%e5%be%9e%ef%bc%9f\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u5fae\u8edf\uff08Microsoft\uff09\u9760\u4ec0\u9ebc\u5728\u8cfa\u9322\uff1f\u672a\u4f86\u6703\u4f55\u53bb\u4f55\u5f9e\uff1f<\/a>\u300b<\/li>\n\n\n\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2022\/03\/17\/%E9%9B%B2%E7%AB%AF%E9%81%8B%E7%AE%97%E7%9C%9F%E6%AD%A3%E7%9A%84%E9%9C%B8%E4%B8%BB%E5%BE%AE%E8%BB%9F\/#:~:text=Canalys%E5%9C%A82021%E5%B9%B4%E7%AC%AC,%25%20%EF%BC%8C%E5%B9%B4%E6%88%90%E9%95%B754%25%E3%80%82\" target=\"_blank\" rel=\"noreferrer noopener\">\u96f2\u7aef\u904b\u7b97\u771f\u6b63\u7684\u7e3d\u9738\u4e3b\u61c9\u8a72\u662f\u5fae\u8edf<\/a>\u300b<\/li>\n\n\n\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2022\/12\/19\/%e5%be%ae%e8%bb%9f%e7%94%9f%e7%94%a2%e5%8a%9b%e5%92%8c%e5%95%86%e6%a5%ad%e6%b5%81%e7%a8%8boffice%e9%83%a8%e9%96%80%e6%98%af%e9%87%91%e9%9b%9e%e6%af%8d\/\">\u5fae\u8edf\u751f\u7522\u529b\u548c\u5546\u696d\u6d41\u7a0bOffice\u90e8\u9580\u662f\u9577\u671f\u4ee5\u4f86\u7684\u91d1\u96de\u6bcd<\/a>\u300b<\/li>\n\n\n\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2022\/08\/07\/%E5%BE%9E%E5%BE%AE%E8%BB%9F%E7%9A%84%E5%80%8B%E4%BA%BA%E9%9B%BB%E8%85%A6%E9%81%8B%E7%AE%97%E9%83%A8%E9%96%80%E7%9C%8B%E7%A7%91%E6%8A%80%E4%B8%8A%E5%B8%82%E4%BC%81%E6%A5%AD\/\">\u5fae\u8edf\uff08Microsoft\uff09\u7684\u500b\u4eba\u96fb\u8166\u904b\u7b97\u90e8\u9580\u662f\u96de\u808b\u55ce?<\/a>\u300b<\/li>\n\n\n\n<li>\u300a<a href=\"https:\/\/www.granitefirm.com\/blog\/blog\/2024\/02\/08\/%E7%B4%8D%E5%BE%B7%E6%8B%89satya-nadella\/\" target=\"_blank\" rel=\"noreferrer 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